Support
Message from Support
New Local Consumer Support Contact Number
Anonymizer has recently updated the phone system and the local phone number has been updated. International customers will need to call 858-202-5084 for more expedient assistance.
Consumer Offerings Updated September 15, 2008
Anonymizer maintains the staunch commitment to listening to our users’ anonymity concerns and needs, thus providing the highest quality offerings available. Some of our products provide important capabilities, but are neither unique nor distinctive to Anonymizer. To ensure we are focusing on our core Anonymizer tools and making them the best they can be we have decided to discontinue offering our Dial-Up, Digital Shredder Lite and Anti-Spyware features, effective September 15, 2008. We can remain focused on our unparalleled Anonymous Surfing, Total Net Shield, and Nyms services.
For further information or to make suggestions, click on E-mail Us or log in at My Account Login. Our dedicated customer support team is available at 888-270-0141 between the hours of 7:30 a.m. and 5 p.m. PST Monday-Friday. Please also visit www.theprivacyblog.com for further information from Anonymizer’s founder, Lance Cottrell.
FireFox 3 and Google Chrome beta
Total Net Shield is currently compatible with both Firefox 3 and Google Chrome beta. Anonymous Surfing is compatible with Firefox 3 in Windows XP. Contact Support for Google Chrome beta configuration instructions for Anonymous Surfing in Windows XP. Please note all beta programs are not fully supported until the final version is released.
Updated Friday September 18, 2008 3:30pm PST
-Anonymizer Support Team
Anonymizer has recently updated the phone system and the local phone number has been updated. International customers will need to call 858-202-5084 for more expedient assistance.
Consumer Offerings Updated September 15, 2008
Anonymizer maintains the staunch commitment to listening to our users’ anonymity concerns and needs, thus providing the highest quality offerings available. Some of our products provide important capabilities, but are neither unique nor distinctive to Anonymizer. To ensure we are focusing on our core Anonymizer tools and making them the best they can be we have decided to discontinue offering our Dial-Up, Digital Shredder Lite and Anti-Spyware features, effective September 15, 2008. We can remain focused on our unparalleled Anonymous Surfing, Total Net Shield, and Nyms services.
For further information or to make suggestions, click on E-mail Us or log in at My Account Login. Our dedicated customer support team is available at 888-270-0141 between the hours of 7:30 a.m. and 5 p.m. PST Monday-Friday. Please also visit www.theprivacyblog.com for further information from Anonymizer’s founder, Lance Cottrell.
FireFox 3 and Google Chrome beta
Total Net Shield is currently compatible with both Firefox 3 and Google Chrome beta. Anonymous Surfing is compatible with Firefox 3 in Windows XP. Contact Support for Google Chrome beta configuration instructions for Anonymous Surfing in Windows XP. Please note all beta programs are not fully supported until the final version is released.
Updated Friday September 18, 2008 3:30pm PST
-Anonymizer Support Team
Technical Support
General Support FAQ
Application Framework Help | FAQ
Anonymous Surfing™ 6.2 Help | FAQ
Anti-Spyware™ 3.3 Help | FAQ
Dial-Up plus Total Net Shield™ Help | FAQ
Digital Shredder™ Lite 2.1 Help | FAQ
Nyms Web Interface Help | FAQ
Nyms 1.1 Help | FAQ
Total Net Shield™ 2.08 Help | FAQ
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If you have additional questions, contact us directly:
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Within US: 1-888-270-0141
Outside US: 1-858-202-5084
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